Supplier Vendor Registration Portal

Welcome to the Chicago Park District Supplier Portal! The Supplier Portal is designed to enhance communication and collaboration with our Suppliers. This Portal will allow suppliers to access and manage their business transactions through a secure internet-based application.

The Supplier Portal offers the following benefits:

  • User-friendly registration for new suppliers.
  • Allows suppliers an opportunity to update profile information such as contacts, addresses, bank accounts, tax documentation, diversity status and more.
  • Offers registered suppliers the ability for enrollment in direct deposit to expedite payment processing.
  • 24/7 access to the history or status of payments, invoices, purchase orders, and receipts.

To begin registering as a supplier new to the Park District (Click on “New Supplier Registration”) or an existing supplier (Click on “Existing Supplier Registration”) currently doing business please use the designated links listed below.

    Login – Suppliers that are registered and have been approved and received login credentials

    For already registered users, go here to login to the system and access and change your information.

    Note: This is a link to an external website. The Chicago Park District uses Oracle for financial services support. Oracle is a reputable and safe provider of cloud services.

    Existing Supplier Registration - Suppliers currently active and doing business with CPD that need to register in the Portal

    Please send an email to supplierportalsupport@chicagoparkdistrict.com and include the below information:

    • Supplier Name
    • Full Address
    • Tax Identification Number (Last 4 digits)
    • Contact Name
    • Contact Email
    • Phone Number
    • Description of what is needed (access, change in information etc.)
    • Current Point of Contact at the Chicago Park District
    • Supplier Number, Last Purchase Order or Invoice Number

    This will make it possible to view (Purchase Orders, Invoices) and update (addresses, users, contact information). 
    For questions, check our FAQ tab above or use the Contact Us tab, also above. 

    New Supplier Registration – Suppliers newly procured to do business with CPD that need to register in the Portal

    Prior to your first Purchase Order with the Chicago Park District, register here. This will take you to the Oracle registration form. Your information will be verified by our AP and Treasury departments. Please follow the directions found below on this page. Questions can be directed to us through the Contact Us tab at the bottom of this page. 

    FAQs
    1. What is the best browser for Oracle Cloud? 
      Oracle Cloud supports Google Chrome, Microsoft Edge, Mozilla Firefox. 
       
    2. If I’m an existing vendor, do I need to re-register?
      If the last time you did business with the park district was before January of 2019, you will need to register as a new vendor. 
       
    3. Why am I not seeing the changes I have made to my account?
      Changes to your account will appear after your change request is approved by the Chicago Park District. 
       
    4. I fixed an error, but the system will not let me move forward. What do I do?
      The error message will appear until the user clicks on the continue button.
       
    5. Why was my supplier registration rejected?
      The most likely reason for registration rejection is incorrect or incomplete information or documents. Please ensure you have entered your information correctly and you've attached a legible, complete, and correct W-9. For more information, email SupplierPortalSupport@chicagoparkdistrict.com. 
       
    6. How do I reset my password?
      Go to the Login link and click “Forgot My Password”. Instructions and a link to reset your password will be emailed to the email you registered in the system. 
       
    7. What do I do if my bank routing number is not available?
      Navigate to Contact Us below and select “Routing Number Unavailable” and send us a message including the name of your bank branch and the routing number. Do not include your bank account number in this message. 
       
    8. Why is my payment on hold?
      Invoices with a payment term of "Net 30" will be paid 30 days after the invoice date, once received and recorded. If an invoice reads "billed quantity exceeds received quantity" contact the person who received the goods/services within the Park, responsible for recording the receipt.
    Training Materials

    For additional information and screen shots, click on a topic below.

    Contact Us

    For questions please complete the contact us form and we'll get back to you shortly.